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Complaining
about others in their absence while being nice to their face is
a decision making rut because it wastes time, energy, and is ineffective.
Many revert to this covert style of communicating as a way to avoid
conflict and build self esteem. Its weak link is that complaining
trades power for sympathy and is passive about problem solving.
However, you can tap into your hidden power because behind every
complaint is a request in disguise. Requests are more powerful because
they actively seek out solutions for problem solving.
Complaints
waste time because your focus is on the wrong doings of others rather
than taking personal responsibility for your own well being. Your
energy is spent on bathing in the commiseration of others instead
of reaching for action that would effectively address the situation.
There
are many temptations to complain to others. You may have agreed
to things that you really disagreed with. Rather than openly disagree,
you vent pent-up negativity to others in order to avoid direct confrontation
with those you have negative feelings about. Venting allows you
to express discontent, keep interactions smooth, and avoid being
viewed as a trouble maker or an unsupportive person. This fear of
direct and honest communication comes from the false notion that
honesty about your needs creates conflict.
Complaining
is often used to build a false sense of self esteem. When you feel
poorly, it is easy to reach into the bag of irritations and make
someone seem incompetent, unreasonable, or inconsiderate. When someone
looks bad, we feel good. At least for a short while. However, any
victory you achieve from complaining is a shallow one because negative
emotions keep circulating and the problem hangs around.
Complaints
will ultimately keep you from getting at the core issues such as
how well you are taking care of yourself. For instance, you are
at a party with cigar smoking and you are extremely sensitive to
smoke. You could complain on your way home from the party about
the smoke. Or the more powerful approach is to recognize that you
could have taken charge of your life and kept your breathing space
away from the smoke entirely. The first approach is passive and
the second keeps you personally responsible around your well being.
There
are ways to make your decisions move into problem solving. For example,
instead of complaining, do something on your own behalf that would
address your concerns. Or, you can provide leadership in problem
solving by making a request for something from those who are directly
involved.
There
is an endless supply of dissatisfying situations and inconsiderate
people that test how well you take care of yourself. Next time you
catch yourself complaining, do something to improve your situation
or turn your conversation into a request. . Ask yourself, "What
am I making better by speaking up at this time?" Sometimes
minor adjustments can make major improvements.
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