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Influencing
others is much like leading on a dance floor. A common dance step
most of us learn is two steps forward, one step back, two steps
forward, and so on. Persuasion, like dancing, can be accomplished
with these same series of steps. It is the movement of forging forward
for awhile and then retreating back to manage differences that inspires
others to become receptive to your ideas.
Persuasive steps that create movement
forward are diplomacy, giving others credit where credit is due,
and asking for your partners advice. In contrast, stepping
back is taking time out to understand and address differences. Stepping
back is the complimentary action necessary to create the stability
to move forward together.
There will be people and situations
that upset you and are against your goals. It is tempting to push
hard with debate and then the usual stand off occurs. Debates are
usually not persuasive. Here are some tips on how to dance persuasively
using conversation as your dance floor.
The very first step forward is stating
your case in a diplomatic manner because positive interactions promote
listening, makes dancing with you tolerable, and will make your
partner want to stay in the conversation with you.
The next step forward in persuasion
is to acknowledge your partners good intentions and good ideas
even if they clumsily step on your toes. A good way to improve the
way you dance together is to acknowledge what is going well as it
generates more good will and more good ideas.
After advancing your ideas a few
steps, it is time to back up one step to find out what is going
on with your partner. If you always move forward to advance your
cause and forget to step back to monitor feedback, instability sets
in. Stepping back allows both partners time to rebalance, integrate
new information, and prepare to move in a different direction.
Another persuasive move forward is
to ask for your partners advice. You find out how they think
which improves your ability to move gracefully together in a way
that honors both of your needs. As you advance your ideas
forward, remember to step back to check your partners response.
On and on the dance steps go that make small but significant movements
in new directions.
Next time you experience the disappointment
of an interaction losing ground remember to step back to take care
of differences. Progress in a negotiation is not a straight line
but a series of movements. When you can understand that stepping
back is an important and necessary part of moving forward, you can
see signs of progress that you might otherwise have missed. By incorporating
these simple dance steps into your conversations you will be able
to advance your ideas more powerfully.
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