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There are three ways to make time
work for you in negotiation.
- Take your time and stay in the
conversation.
- Instead of making a single session
do all the work, arrange a series of mini- conversations.
- Impose a deadline for resolving
issues before too much debate has occurred so that everyone can
feel satisfied.
It takes timefor people to
move away from an initial lukewarm response or a preliminary no
to considering other options. Unfortunately, many of us go into
negotiations wanting to get in and out as soon as possible. The
rationale behind the quick hit and run negotiation approach is:
let's get it over with, negotiating is beneath me, Ill over
pay to save time, or it's more important to be liked than to get
a good deal.
Take the time to find out what each
others' interests are and explore multiple options so that you can
find the best solutions. Many of our goals are more complex than
meets the eye. Studies show that quick settlement rates result in
extreme outcomes of unstable highs or lows instead of a more satisfactory
midrange. Quick negotiations also tend to favor the more skilled
negotiator and can be exploitive to the other.
Arranging a series of mini-conversations
is often more advantageous over trying to accomplish everything
in one session. Under pressure, people often adopt either a defensive
or offensive approach to the conversation. This can turn negotiations
can into crisis management and lower gains for everyone.
Engaging in multiple conversations
relieves the stress of chewing off too much. Instead, you can break
your main goal into sub goals. Achieving smaller goals that are
part of the larger goals builds up momentum for success.
Finally, if you dont
have a deadline for problem solving, establish one, even if it is
arbitrary. It is well known that agreements usually occur at the
eleventh hour, just before an established deadline expires. Deadlines
create a needed tension to produce outcomes. Caution: When problem
solving goes on too long, you can feel dissatisfied with the outcome,
even if you got what you wanted.
Clearly, time is an effective negotiation
tool. Take the time to explore each other's needs. Time allows us
to modify initial responses. Allowing for a series of smaller negotiations
can help us break down a problem into smaller parts. Finally, deadlines
without rushing to premature conclusions help solve problems in
a timely manner; then you are more likely to feel satisfied with
the process.
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